Keep your PMS
Livion connects to it and runs the operation behind the stay. Tell us which PMS you use and we check the connection with you. Every module also works without a PMS.
Livion vs. a PMSHotel operations software
Rooms, repairs and stock on one board. Not in fragmented systems.
Livion runs the work behind the stay for 3 to 5 star hotels and hotel groups. It reads your PMS, sorts the cleaning run, turns a photo into a repair ticket and keeps the stock counted. Your team uses it on their phones, in Italian, German or English.
- Your PMS stays
- Start with one department
- Italian, German, English
Departures38
Arrivals22
To clean17
Off sale1
Arrival at 15:00 into a room that is not ready312 · Deluxe · AC ticket #4210 open · filter kit in stock
- 204Double · departureGuest left 10:42 · arrival 15:00P1Dirty
- 117Twin · departureMarta, started 11:20P2Cleaning
- 305Suite · stayoverInspected 09:55 by GiuliaP5Clean
- 312Deluxe · off saleTicket #4210 · Luca is on itBlocked
Checkout in the PMS marks the room dirty. The board sorts what to clean first. Nobody calls reception.
One Saturday in the hotel
11:40. 38 departures, 22 arrivals, one housekeeper called in sick.
This is the morning that runs on phone calls, a clipboard and memory. Here is how it runs on Livion.
- The board re-sorts the cleaning run
Rooms where the guest has already left and an arrival is waiting move to the top. Every housekeeper sees her next room on her phone, not on a paper list.
- A photo becomes a ticket
Marta reports the coffee machine in 214 with a photo and one sentence. Livion writes the ticket, checks it is not a duplicate and assigns Luca. Nobody walks to reception.
- The board warns before the guest does
An arrival at 15:00 is assigned to 312, which is off sale. Reception sees it now, with three hours to move the booking.
- The owner asks Nebbia from the car
“Is anything blocking today’s arrivals?” Nebbia answers from live data and proposes the next step. It acts only after a confirm.
No chat thread to scroll back through at 18:00. Everything that happened is in one place, with who did it and when.
By department
Start where it hurts most. Add the rest when you are ready.
Each module works on its own. The next one already knows your rooms, staff and suppliers.
PMS-connectedHousekeeping and front office
Rooms
Every room today: who leaves, who stays, who arrives, and whether it is ready.
- Checkout in the PMS marks the room dirty, and the board sorts the cleaning run by priority.
- Conflict alerts for an arrival into a room that is not clean, or into one that is off sale.
Maintenance
A photo and a sentence become a ticket with a priority and a deadline.
- Livion checks for duplicates and suggests a fix in the technician’s language.
- Room off sale from the ticket, released again when it is resolved.
Warehouse
Deliveries, stock and orders without a single spreadsheet.
- Livion reads supplier delivery notes and invoices and proposes the stock booking.
- Stock is tracked lot by lot, and low stock turns into a supplier order.
Restaurant
Bookings, floor, orders and bills, charged to the room when the guest is in house.
- Online booking page, host stand and kitchen display in one system.
- Room charges posted to the guest’s folio in the PMS.
Nebbia
Ask your hotel a question. Get a straight answer.
Nebbia is the assistant inside Livion. It reads your rooms, tickets, stock and bookings live and answers in plain words. It can act, but only after you confirm.
- Knows the morning before you do.Arrivals, rooms still dirty, open tickets, what is running out. Ask in the corridor on the phone, or with ⌘J at the desk.
- Does the next step, after a confirm.Opens the ticket, books the table, orders the stock. Every action shows a confirmation card first.
- Sees only what you see.Nebbia answers inside each person’s permissions. Housekeeping does not see purchasing prices.
NebbiaLive data · your permissions
Is anything blocking today’s arrivals?
- 22 arrivals today, 6 assigned to rooms still dirty
- Room 312 is off sale: AC ticket #4210, filter kit in stock
- 1 arrival has no room yet: Novak, 2 nights, Deluxe
Proposed actionRaise ticket #4210 to urgent and assign LucaMaintenance · Room 312 · before 15:00
Livion Flow · Automations
Your PMS records what happens with the guest. Livion automates what the hotel needs to do next.
Livion already knows your rooms, tickets, stock and shifts. Automations decide what should happen next. They read as plain sentences, and every step saying who does it.
One automation, one sentenceEvery step says who does it
When
an asset is reported broken
Only if
priority is High or Critical and the room isn’t already out of order
Then
create a maintenance ticket and ask front office to block the room
- Automatic
Livion does it immediately and records it. e.g. mark the room dirty on checkout
- Asks first
Livion prepares it; a named person approves before anything happens. e.g. send a supplier order
- Task for staff
Livion assigns it to a person and follows up. e.g. inspect the minibar before reselling
Activity · every run is a short story
Coffee machine · Room 214
CompletedToday 20:13 – 20:21 · 3 steps: 2 done, 1 skipped
- WhenCoffee machine reported broken
Marta Costa (Housekeeping) during the evening walkthrough, priority High: “Doesn’t heat, red light blinking.”
- Only ifAll conditions matched
Priority was High · Room 214 is occupied, not out of order.
- ThenCreated ticket #481
Assigned to Luca Ferrara, on shift until 22:00.
- Didn’t page the on-call technician
Only for Critical. This was High.
- Asked front office to block Room 214
Sara Bellini declined: “Guest leaves at 10 tomorrow, we’ll swap in the machine from 216.” The room stays sellable.
- Livion also
Linked the ticket to the coffee machine’s record and set it to Under repair. Built in, always happens.
Start with ready-made automations. Make them your own when you need to.
Turn one on in a minute, adjust the steps later, and let approvals land with the person who decides.
No big project
Nothing to rip out. Nothing to migrate.
Start with one module
Fix one department first. Add the next when you are ready. You pay only for the modules you use.
How pricing worksLive in days, not months
Rooms come from your PMS or are generated in one step. Stock lists are imported by AI. Staff get an email invite and work in their own language.
What it costs
Three typical setups. A written quote within 1 business day.
Livion is quoted per property: the modules you pick, the size of the property and the onboarding work. The quote includes the onboarding, in writing, so nothing turns up later.
One department first
An independent hotel that wants housekeeping or maintenance fixed now.
- Rooms or Maintenance
- Nebbia and Livion Flow
- Checklists and bulletin included
The full house
A hotel with its own restaurant and warehouse.
- Rooms, Maintenance, Warehouse, Restaurant
- PMS connection
- AI reading of delivery notes and invoices
The group
Several properties, one view for the management.
- Each property keeps its own operation
- Group managers compare across properties
- Staff switch between properties
Get a written quote
Tell us rooms, departments and PMS. The quote comes within 1 business day.
FAQ
The questions hoteliers ask us first
Is Livion a PMS?
No. Reservations, rates, channels and check-in stay in your PMS. Livion runs the operation behind the stay: housekeeping, room assets, lost & found, maintenance, stock and the restaurant.
Which PMS does Livion connect to?
The connection covers stays, rooms, closures, housekeeping status and restaurant room charges. Tell us which PMS you use and we will tell you honestly where it stands. Every module also works without a PMS.
How long until the team actually uses it?
Rooms come from your PMS or are generated in one step, stock lists are imported, staff get an email invite. Reporting a problem is a photo and a sentence, so there is nothing to learn for that. The rest of the onboarding is scoped with you before you sign.
Does it work on the phone?
Yes. Livion runs in the phone’s browser, there is no app to install. Housekeeping and technicians use it in the corridor, managers at the desk.
Which languages does Livion support?
Italian, German and English. Each person picks their own, and emails to suppliers and guests go out in the recipient’s language.
What does Livion cost?
It depends on your property, the modules you pick and the onboarding. Tell us about your hotel and we send you a written quote within 1 business day. The three setups above show what is typically included.
Can we start with a single module?
Yes. Most hotels start with Rooms, Maintenance or Warehouse. When you add the next module, your rooms, suppliers, staff and permissions are already there.
Does Livion work for hotel groups?
Yes. Each property keeps its own operation, and group managers can see and compare all of them.
What is Nebbia?
The AI assistant built into Livion. Ask about arrivals, dirty rooms, tickets, stock or tonight’s bookings and it answers from live data. It can also open tickets, book tables or order stock, but only after the user confirms, and it only sees what that user’s role allows.
Where is our data?
Livion is operated from Freiburg, Germany, under the GDPR. Hosting region, backup and encryption details are part of the security documentation we share during your evaluation.
Book a demo
See your hotel in Livion. 30 minutes, no slides.
We put your rooms on the board, show the PMS connection and let Nebbia answer questions about your operation.
- Your rooms and departments, not a generic demo
- An honest answer on your PMS
- A written quote afterwards, if you want one
Book a Livion demo
A short walkthrough with a specialist, tailored to your property. Choose a time that suits you.
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Rather write to us?
Three lines are enough: rooms, PMS, what hurts most.