Connected by design
A change in one module updates the rest. Room Assets, Maintenance and Warehouse share one source of truth.
Connected hotel operations
The work between your departments, handled automatically.
Warehouse, Maintenance, Room Assets, MICE and Restaurant, the modules your back-of-house already runs on, now in one system that passes the work between them. No more chasing tickets, re-keying orders, or finding out a room is short a kettle at check-in.
Live operations feed Always on
Room 214, kettle flagged "to replace"Room Assetsage reviewTriggered
Ticket #4192 routed to EngineeringMaintenanceauto-assignedAI routed
No spare in stock, reorder draftedWarehousesupplier matchedAI drafted
Replacement ordered & loggedResolved in 3 min0 manual stepsResolved
Why teams switch
One system instead of a dozen spreadsheets, chat threads and clipboards.
Most hotels don't lose time inside a tool, they lose it in the gaps between tools. Livion closes those gaps so each department spends its day on the work, not the hand-off.
Workflows automated
Routing, reorders, alerts and follow-ups happen on their own, so nothing waits in someone's inbox.
Hours back every week
Cut the re-keying, the "did anyone order that?" and the shift-handover chase. The system remembers.
Start small, expand
Switch on one module today. Add the rest when you're ready, your data and setup carry over.
The modules
Five modules your back-of-house runs on today.
Each one earns its place on its own. Together, they pass work between departments automatically, that's where the real time and money come back.
01, Live now
Warehouse
Inventory and purchasing for every department, in one place. Track stock by division, keep supplier prices and history, move goods between departments, and reorder before you run out, not after.
- Stock divisions per department with live quantities
- Supplier registry with price history and best-price matching
- Deliveries, transfers and picking lists tracked end to end
- Low-stock alerts and one-click reorders
Items tracked
1,284
Below par
12
Suppliers
38
Espresso pods, Kitchen4 PKG left · par 12Reorder
Surface cleaner, Housekeeping26 PCS · par 20In stock
House red, F&B cellar9 BTL · par 24Low
Linen delivery, Supplier MarzottoArriving today · 6 linesInbound
02 In development
Restaurant
The reservation book and service floor, connected to the rest of the property. Manage covers and turn times, see table status live, and let F&B draw stock straight from Warehouse, no separate system, no double entry.
- Reservation book with covers, turn times and guest notes
- Live table status across the service
- Stock pulled from Warehouse, one inventory, not two
- Guest profiles shared with front office and MICE
Saturday · Dinner service62 covers
19:30 · Bianchi, party of 4Table 7 · window · anniversaryVIP
20:00 · Rossi, party of 2Table 12 · seatedSeated
20:15 · Conte, party of 6Table 3 · confirmedConfirmed
20:45 · Walk-ins held2 tables · 14 min avg waitWaitlist
03, Live now
Maintenance
Every issue, from a report to a resolution, with nothing falling through the cracks. Anyone can raise a ticket; Livion routes it to the right team, links it to the room or asset, and tracks it through to done.
- Raise a ticket from any room, asset or shift
- Auto-routed to the right team by type and location
- Status from open → in progress → resolved, fully logged
- Linked to Room Assets and Warehouse for parts
Open
7
In progress
4
Avg resolve
2.1h
#4188 · Leaking tap, Room 118Plumbing · assigned to L. VerdiIn progress
#4192 · Kettle replacement, Room 214From Room Assets · auto-routedAI routed
#4180 · Corridor lighting, Floor 2Electrical · resolved 11:24Resolved
04, Live now
Room Assets
Know exactly what's in every room and what state it's in. Track each item's lifecycle, set age-based review alerts, and reorder or flag for replacement without leaving the room's context, it opens the maintenance and purchasing steps for you.
- Per-room registry of every asset, with photos and history
- Lifecycle status: in use, pending review, to replace
- Automatic maintenance alerts by item age
- Reorder or replace straight from the room
Deluxe · Floor 218 items
Electric kettleIn use 3y 2m · alert at 3yTo replace
Smart TV 43"In use 1y 4mIn use
Bedside lamp ×2Review due next monthPending
Lounge chairIn use 2y 1mIn use
05, Live now
MICE
Meetings, incentives, conferences and events, run from enquiry to wrap-up. Plan spaces and participants, then hand the operational detail to F&B, housekeeping and maintenance, so the whole property is ready when the group arrives.
- Event pipeline from enquiry to delivery
- Spaces, set-ups and participant lists in one view
- Operational hand-offs to F&B, housekeeping and maintenance
- Stock and room readiness checked automatically
Conte Group · Annual offsite120 pax
Sala Grande, theatre set-up09:00-13:00 · AV confirmedReady
Coffee breaks ×2 + lunchF&B brief sent · stock checkedAuto-checked
38 rooms, early check-inHousekeeping notifiedPrepping
Where the time goes
One kettle. Two very different days.
A guest-room kettle hits the end of its life. Watch the same job play out the old way, across chats, calls and inboxes, and the Livion way, where the modules hand the work to each other.
Housekeeper spots itTexts the supervisor mid-shift. Easy to forget by handover.Manual
Supervisor chasesCalls maintenance. Is there a spare? Nobody's sure.Manual
Someone checks stockWalks to the store. No kettle. The spreadsheet was wrong.Manual
Emails a supplierWhich one had the best price? Back through old emails.Manual
Days laterGuest checks in. Still no kettle. A complaint, and nobody logged any of it.Guest impact
Room Assets flags itAge review fires automatically and marks the kettle "to replace".Automatic
Maintenance ticket opensCreated and routed to the right team, linked to Room 214.Automatic
Warehouse is checkedLive stock says zero spares, no walk to the store room.Automatic
Reorder draftedBest supplier and last price filled in, ready to approve.Automatic
Done & loggedApproved, ordered, fitted before check-in. Every step recorded.Resolved
5+manual hand-offs
2-4 daysstart to resolved
Noneaudit trail
What changes
Less coordination. More operation.
Replace the chase between departments with automatic hand-offs, and the day looks different. Figures below are illustrative, we'll measure the real numbers for your property during the demo.
5→1tools and spreadsheets replaced by one system
~6hof coordination saved per department, weekly
0manual hand-offs on connected workflows
1source of truth across every department
Get started
Tell us how your hotel runs today.
We map your workflows, show the modules that fit, and quantify what Livion saves your property.
Contact us
Tell us how your property runs. We'll show you where Livion fits and book a walkthrough.
Request received
We'll reply within 1-2 business days.
FAQ
Answers for teams exploring Livion.
Yes. Start with the department that needs the most support, most properties begin with Warehouse or Maintenance, and switch on the others when you're ready. Your data and setup carry over.
Events in one module trigger work in the others. A room asset flagged for replacement can open a maintenance ticket, check warehouse stock, and draft a supplier reorder, automatically, with a full audit trail.
Livion does not offer ready-made connectors yet. For now, we map your current systems during onboarding and help you decide where Livion should run as the operational source of truth while connectors are on the roadmap.
A dedicated team maps your workflows, sets up the modules, migrates data when needed, and trains your staff by role, so the system is live and useful, not just installed.
Yes. Each property gets its own instance. A multi-instance overview is planned and on the roadmap, so groups can keep every property's operation separate today and gain a shared overview later.