Hotel operations softwareYour PMS manages the stay.Livion runs everything behind it.
Livion connects housekeeping, maintenance, the warehouse, the restaurant and events alongside the PMS you already use. A fault, a delivery or a checkout reaches the next person without a phone call.
- Works alongside your PMS
- Start with one department
- Italian, German, English
- Runs in the phone’s browser, no app to install
What is Livion?
Livion is connected hotel operations software that links housekeeping, maintenance, IT, warehouse, restaurant and event workflows, with team communication, checklists, automations and AI assistants, alongside the hotel’s existing PMS.
It is not a PMS. Reservations, rates, channels and check-in stay where they are. Livion is built for independent hotels and hotel groups, and every module also works without a PMS connection.
Livion vs. a PMSThe guest sees one hotel. Your team works in five places at once.
One ordinary fault, the air conditioning in room 214, on a normal morning. Flip the switch to see the same morning in Livion.
214 A/C not cooling again. Who is on today?
Guest 214 too hot. Tell engineering!
Engineering, ext. 40
Report faults to duty manager
Five places. One fault. Nobody owns it.
The same morning, connected
One report. One owner. One room back in service.
Room 214 · A/C not cooling
- Owner
- Not yet assigned
- Parts
- None yet
- Next arrival
- Today, 15:00
- Giulia R. reported with photo
Maintenance checks for similar open tickets before a duplicate reaches the technician, and the room block is released automatically when the ticket is resolved.
Try it with your hotel: book a demoWhat changes for the business
Whoever signs, here is what you get.
Select your roleYou check the board instead of the phone.
- Every ticket and task has a name and a due time.
- What happened, who did it and when stays in one place.
- Conflict alerts for an arrival into a room that is not clean, or into one that is blocked.
Built around the work, not around the org chart.
Everything below is clickable · demonstration dataSee it. Photograph it. It’s reported.
Anyone on the floor can raise an issue in the time it takes to send a message.
- Where
- Room 214
- What
- A/C not cooling
Every item has a count. Low stock goes straight onto the purchasing list.
Livion reads supplier delivery notes and proposes the stock booking. Issue stock here and watch what happens at the par level.
If it happens every day, nobody should have to remember it.
- Maintenance gets a ticket
- Front desk sees the room held
- Housekeeping skips it today
Checklists that know they’re done.
Keep your PMS. Livion works beside it.
Where a connection exists, it covers stays, rooms, closures, housekeeping status and restaurant room charges. Every module also works without a PMS.
Nebbia · the AI assistant built into Livion
Ask the hotel a question. Get the hotel’s answer.
Nebbia answers from live data and proposes the next step. Nothing happens until a person confirms, and it only sees what that person’s role allows.
Ask it something22 arrivals today: 13 checked in, 9 still to come. 221 arrives at 16:30 and is still dirty: Giulia has it next. Ticket #4216 in 118 (shower drain) has no technician yet, and a guest arrives there at 17:00.
A small start, not a big project.
Livion is quoted per property: the modules you pick, the size of the property and the onboarding work. You pay only for the modules you use.
A written quote within 1 business day.
Tell us rooms, departments and PMS.
What hoteliers ask us first
Short answers. If yours is not here, write three lines: rooms, PMS, what hurts most.
Ask us directlyIs Livion a PMS?
No. Reservations, rates, channels and check-in stay in your PMS. Livion runs the operation behind the stay: housekeeping, room assets, lost & found, maintenance, stock and the restaurant.
Which PMS does Livion connect to?
Where a connection exists, it covers stays, rooms, closures, housekeeping status and restaurant room charges. Which PMS systems are connected today, and what each one supports, varies, so tell us which PMS you use and we will tell you honestly where it stands. Every module also works without a PMS.
How long until the team actually uses it?
Rooms come from your PMS or are generated in one step, stock lists are imported, staff get an email invite. Reporting a problem is a photo and a sentence, so there is nothing to learn for that. The rest of the onboarding is scoped with you before you sign.
Does it work on the phone?
Yes. Livion runs in the phone’s browser, there is no app to install. Housekeeping and technicians use it in the corridor, managers at the desk.
Which languages does Livion support?
Italian, German and English. Each person picks their own, and emails to suppliers and guests go out in the recipient’s language.
What does Livion cost?
It depends on your property, the modules you pick and the onboarding. Tell us about your hotel and we send you a written quote within 1 business day. The three ways to start above show what is typically included.
Can we start with a single module?
Yes. Most hotels start with Rooms, Maintenance or Warehouse. When you add the next module, your rooms, suppliers, staff and permissions are already there.
Does Livion work for hotel groups?
Yes. Each property keeps its own operation, and group managers can see and compare all of them.
What is Nebbia?
The AI assistant built into Livion. Ask about arrivals, dirty rooms, tickets, stock or tonight’s bookings and it answers from live data. It can also assign tickets, log work or place stock orders, but only after the user confirms, and it only sees what that user’s role allows.
Where is our data?
Livion is operated from Freiburg, Germany, under the GDPR. Hosting region, backup and encryption details are part of the security documentation we share during your evaluation.
See your hotel in Livion.
30 minutes, no slides. We show you the department that causes the most phone calls, in Livion.
- Your rooms and your most urgent department
- An honest answer on your PMS
- A written quote afterwards, if you want one
Book a Livion demo
A short walkthrough with a specialist, tailored to your property. Choose a time that suits you.
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