Keep your PMS
Livion connects to it and runs the operation behind the stay. Tell us which PMS you use and we check the connection with you. Every module also works without a PMS.
Livion vs. a PMSHotel operations software
Rooms, repairs and stock on one board. Not in fragmented systems.
Livion runs the work behind the stay for 3 to 5 star hotels and hotel groups. It reads your PMS, sorts the cleaning run, turns a photo into a repair ticket and keeps the stock counted. Your team uses it on their phones, in Italian, German or English.
- Your PMS stays
- Start with one department
- Italian, German, English
Hotel Command Center· Saturday · 64 roomsIllustrative data10:42
Your PMSRoomsMaintenanceWarehouseReceptionNebbiaFlow
Departures38
Arrivals22
To clean17+1 · room 204
Off sale0
Rooms10:42
- 204Double · departureCheckout 10:42 · arrival 15:00P1Dirty
- 117Twin · departureCheckout 10:15 · arrival 16:30P2Dirty
- 305Suite · stayoverInspected 09:55 by GiuliaP5Clean
- 312Deluxe · departureCheckout 09:50 · arrival 15:00P1Dirty
Your PMS · checkoutDone
Room 204 checked out at 10:42
- Read from your PMS, nothing retyped
- Next arrival in 204 at 15:00
- Cleaning priority raised to P1
Activity
- Checkout 204 received from your PMSYour PMS
- Cleaning run re-sorted · 204 is now P1Rooms
A checkout in the PMS. The guest in 204 checks out. Your PMS marks the room dirty and the board moves it to the top of the cleaning run: the next guest arrives at 15:00.
Saturday · 64 rooms · Illustrative data
How many tools does your team need to run a single day?
One Saturday in the hotel
11:40. 38 departures, 22 arrivals, one housekeeper called in sick.
This is the morning that runs on phone calls, a clipboard and memory. Here is how it runs on Livion.
- Rooms · cleaning run11:40
- 204Double · departureLeft 10:42 · arrival 15:00P1Dirty
- 117Twin · departureLeft 10:15 · arrival 16:30P2Dirty
- 305Suite · stayoverInspected 09:55P5Clean
Marta's phone: next room 204The board re-sorts the cleaning runRooms where the guest has already left and an arrival is waiting move to the top. Every housekeeper sees her next room on her phone, not on a paper list.
- Maintenance · new ticket11:52Photo · 11:52Room 214OpenCoffee machine does not heatP2Luca
- No duplicate open for 214
- Priority set: guest in house
- Assigned to Luca · 2nd floor
A photo becomes a ticketMarta reports the coffee machine in 214 with a photo and one sentence. Livion writes the ticket, checks it is not a duplicate and assigns Luca. Nobody walks to reception.
- Rooms · conflict12:10Arrival at 15:00 assigned to 312312 is off sale · ticket #4210 open2 h 50 min before the guest arrivesThe board warns before the guest does
An arrival at 15:00 is assigned to 312, which is off sale. Reception sees it now, with three hours to move the booking.
- Nebbia14:50Is anything blocking today's arrivals?
One of 22 arrivals: 15:00 into 312, which is off sale.
Repair is assigned to Luca and due 13:30.
NebbiaHold 308 as a fallback until 13:30Nothing happens until you confirmThe owner asks Nebbia from the car“Is anything blocking today’s arrivals?” Nebbia answers from live data and proposes the next step. It acts only after a confirm.
No chat thread to scroll back through at 18:00. Everything that happened is in one place, with who did it and when.
Do you really know what’s happening across every department?
By department
Start where it hurts most. Add the rest when you are ready.
Each module works on its own. The next one already knows your rooms, staff and suppliers.
Rooms · today
- 204Double · departureArrival 15:00P1Dirty
- 117Twin · departureMartaP2Cleaning
- 305Suite · stayoverInspected 09:55P5Clean
Sorted by who arrives next
Rooms
Every room today: who leaves, who stays, who arrives, and whether it is ready.
- Checkout in the PMS marks the room dirty, and the board sorts the cleaning run by priority.
- Conflict alerts for an arrival into a room that is not clean, or into one that is off sale.
Maintenance · ticket #4211
Photo
Room 214P2
Coffee machine does not heatToday 14:00Luca
Reported with a photo and one sentence
Maintenance
A photo and a sentence become a ticket with a priority and a deadline.
- Livion checks for duplicates and suggests a fix in the technician’s language.
- Room off sale from the ticket, released again when it is resolved.
Warehouse · receiving
Supplier delivery note · 24 lines read
Espresso beans 1 kg12Lot 0931
Bath towels 70×14040Lot A-22
AC filter kit F123Lot 7710
Low stock turns into a supplier order
Warehouse
Deliveries, stock and orders without a single spreadsheet.
- Livion reads supplier delivery notes and invoices and proposes the stock booking.
- Stock is tracked lot by lot, and low stock turns into a supplier order.
Restaurant · dinner
123456
Table 3
2 × Tasting menu148.00
1 × Wine pairing62.00
Total210.00
Charge to room 305Posted to the guest's folio
Restaurant
Bookings, floor, orders and bills, charged to the room when the guest is in house.
- Online booking page, host stand and kitchen display in one system.
- Room charges posted to the guest’s folio in the PMS.
Nebbia
Ask your hotel a question. Get a straight answer.
Nebbia is the assistant inside Livion. It reads your rooms, tickets, stock and bookings live and answers in plain words. It can act, but only after you confirm.
- Knows the morning before you do.Arrivals, rooms still dirty, open tickets, what is running out. Ask in the corridor on the phone, or with ⌘J at the desk.
- Does the next step, after a confirm.Opens the ticket, books the table, orders the stock. Every action shows a confirmation card first.
- Sees only what you see.Nebbia answers inside each person’s permissions. Housekeeping does not see purchasing prices.
Nebbia · assistant
NebbiaLive data · your permissions
Is anything blocking today’s arrivals?
Livion Flow · Automations
Your PMS records what happens with the guest. Livion automates what the hotel needs to do next.
Livion already knows your rooms, tickets, stock and shifts. Automations decide what should happen next. They read as plain sentences, and every step saying who does it.
One automation, one sentenceEvery step says who does it
When
an asset is reported broken
Only if
priority is High or Critical and the room isn’t already out of order
Then
create a maintenance ticket and ask front office to block the room
- Automatic
Livion does it immediately and records it. e.g. mark the room dirty on checkout
- Asks first
Livion prepares it; a named person approves before anything happens. e.g. send a supplier order
- Task for staff
Livion assigns it to a person and follows up. e.g. inspect the minibar before reselling
Livion Flow · activity
Activity · every run is a short story
Coffee machine · Room 214
RunningStart with ready-made automations. Make them your own when you need to.
Turn one on in a minute, adjust the steps later, and let approvals land with the person who decides.
No big project
Nothing to rip out. Nothing to migrate.
Your PMSStays as it is
- Reservations
- Check-in and check-out
- Guest folio
LivionThe work behind the stay
- Rooms
- Tickets
- Stock
- Shifts
- Nebbia · Flow
Your team, on their phones
- Housekeeping
- Maintenance
- Purchasing
- Restaurant
- Reception
Works alongside the PMS you already use. Every module also works without one.
Start with one module
Fix one department first. Add the next when you are ready. You pay only for the modules you use.
How pricing worksLive in days, not months
Rooms come from your PMS or are generated in one step. Stock lists are imported by AI. Staff get an email invite and work in their own language.
What it costs
Three typical setups. A written quote within 1 business day.
Livion is quoted per property: the modules you pick, the size of the property and the onboarding work. The quote includes the onboarding, in writing, so nothing turns up later.
One department first
An independent hotel that wants housekeeping or maintenance fixed now.
- Rooms or Maintenance
- Nebbia and Livion Flow
- Checklists and bulletin included
The full house
A hotel with its own restaurant and warehouse.
- Rooms, Maintenance, Warehouse, Restaurant
- PMS connection
- AI reading of delivery notes and invoices
The group
Several properties, one view for the management.
- Each property keeps its own operation
- Group managers compare across properties
- Staff switch between properties
Get a written quote
Tell us rooms, departments and PMS. The quote comes within 1 business day.
FAQ
The questions hoteliers ask us first
Is Livion a PMS?
No. Reservations, rates, channels and check-in stay in your PMS. Livion runs the operation behind the stay: housekeeping, room assets, lost & found, maintenance, stock and the restaurant.
Which PMS does Livion connect to?
The connection covers stays, rooms, closures, housekeeping status and restaurant room charges. Tell us which PMS you use and we will tell you honestly where it stands. Every module also works without a PMS.
How long until the team actually uses it?
Rooms come from your PMS or are generated in one step, stock lists are imported, staff get an email invite. Reporting a problem is a photo and a sentence, so there is nothing to learn for that. The rest of the onboarding is scoped with you before you sign.
Does it work on the phone?
Yes. Livion runs in the phone’s browser, there is no app to install. Housekeeping and technicians use it in the corridor, managers at the desk.
Which languages does Livion support?
Italian, German and English. Each person picks their own, and emails to suppliers and guests go out in the recipient’s language.
What does Livion cost?
It depends on your property, the modules you pick and the onboarding. Tell us about your hotel and we send you a written quote within 1 business day. The three setups above show what is typically included.
Can we start with a single module?
Yes. Most hotels start with Rooms, Maintenance or Warehouse. When you add the next module, your rooms, suppliers, staff and permissions are already there.
Does Livion work for hotel groups?
Yes. Each property keeps its own operation, and group managers can see and compare all of them.
What is Nebbia?
The AI assistant built into Livion. Ask about arrivals, dirty rooms, tickets, stock or tonight’s bookings and it answers from live data. It can also open tickets, book tables or order stock, but only after the user confirms, and it only sees what that user’s role allows.
Where is our data?
Livion is operated from Freiburg, Germany, under the GDPR. Hosting region, backup and encryption details are part of the security documentation we share during your evaluation.
Do you know what inefficiency costs your hotel every day?
Book a demo
See your hotel in Livion. 30 minutes, no slides.
We put your rooms on the board, show the PMS connection and let Nebbia answer questions about your operation.
- Your rooms and departments, not a generic demo
- An honest answer on your PMS
- A written quote afterwards, if you want one
Book a Livion demo
A short walkthrough with a specialist, tailored to your property. Choose a time that suits you.
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Rather write to us?
Three lines are enough: rooms, PMS, what hurts most.