One department first
An independent hotel that wants housekeeping or maintenance fixed now.
Rooms or Maintenance · Nebbia and Livion Flow · Checklists and bulletin included
Quote for this setupRooms, repairs and stock on one board.
Not in fragmented systems.
Livion runs the work behind the stay: it reads your PMS, sorts the cleaning run, turns a photo into a repair ticket and keeps the stock counted, on the phones your team already carries.
- Your PMS stays
- Start with one department
- Italian, German, English
Hotel Command Center· Saturday · 64 roomsIllustrative data10:42
Your PMSRoomsMaintenanceWarehouseFront officeNebbiaFlow
Departures38
Arrivals22
To clean17+1 · room 204
Off sale0
Rooms10:42
- 204Double · departureCheckout 10:42 · arrival 15:00P1Dirty
- 117Twin · departureCheckout 10:15 · arrival 16:30P2Dirty
- 305Suite · stayoverInspected 09:55 by GiuliaP5Clean
- 312Deluxe · departureCheckout 09:50 · arrival 15:00P1Dirty
Your PMS · checkoutDone
Room 204 checked out at 10:42
- Read from your PMS, nothing retyped
- Next arrival in 204 at 15:00
- Cleaning priority raised to P1
Activity
- Checkout 204 received from your PMSYour PMS
- Cleaning run re-sorted · 204 is now P1Rooms
A checkout in the PMS. The guest in 204 checks out. Your PMS marks the room dirty and the board moves it to the top of the cleaning run: the next guest arrives at 15:00.
Saturday · 64 rooms · Illustrative data
How many separate tools does one Saturday in your hotel run on?
- A WhatsApp group for housekeeping
- A paper list at the front desk
- A spreadsheet for the stock
- The PMS, for everything else
11:40. One housekeeper called in sick.
38 departures, 22 arrivals. The air conditioning in 312 was one ticket. Here is the rest of the Saturday, department by department.
Set your rooms. See your Saturday.
- 38
- departures
- 22
- arrivals
- 17
- rooms to clean before 15:00
- 16
- hours of housekeeping before check-in
A Saturday at 85% occupancy: seven in ten guests leave, four in ten rooms get a new guest, 25 minutes per room. Move the slider.
- Rooms · cleaning run11:40
- 204Double · departureMarta · arrival 15:00P1Cleaning
- 117Twin · departureSofia · arrival 16:30P2Cleaning
- 221Standard · departureWas Elena's · now Giulia · arrival 16:30P3Dirty
Elena's floor split between Marta and GiuliaOne housekeeper short, nobody re-plans on paperElena called in sick. Her floor is split between Marta and Giulia, departures with an arrival waiting move to the top, and each of them sees her next room on her phone.
- Maintenance · new ticket11:52Photo · 11:52Room 214OpenCoffee machine does not heatP2Luca
- No duplicate open for 214
- Priority set: guest in house
- Queued for Luca · after 312
The second ticket of the morningMarta reports the coffee machine in 214 with a photo and one sentence. Livion writes the ticket, checks it is not a duplicate and queues it for Luca after 312. Nobody walks to the front office.
- Restaurant · lunch123456Table 32 × Tasting menu148.001 × Wine pairing62.00Total210.00Charge to room 305Posted to the guest's folioLunch goes on the room, not on a chit
The host seats the couple from 305, the kitchen display gets the order, and the bill posts to their folio in your PMS. Nothing is retyped at checkout.
- Warehouse · deliverySupplier delivery note · 24 lines readEspresso beans 1 kg12Lot 0931Bath towels 70×14040Lot A-22AC filter kit F123Lot 7710Low stock turns into a supplier orderThe delivery books itself
The supplier’s note is photographed at the back door. Livion reads the 24 lines, proposes the stock booking, and the kitchen’s counts are right before dinner service.
No chat thread to scroll back through at 18:00. Everything that happened is in one place, with who did it and when.
Saturday · every department at work
Start where it hurts most.
Add the rest when you are ready. Each module works on its own, and the next one already knows your rooms, staff and suppliers.
Rooms
Housekeeping and front officeEvery room today: who leaves, who stays, who arrives, and whether it is ready.- Checkout in the PMS marks the room dirty, and the board sorts the cleaning run by priority.
- Conflict alerts for an arrival into a room that is not clean, or into one that is off sale.
Maintenance
Technicians, and everyone who spots a problemA photo and a sentence become a ticket with a priority and a deadline.- Livion checks for duplicates and suggests a fix in the technician’s language.
- Room off sale from the ticket, released again when it is resolved.
Warehouse
Purchasing and the kitchenDeliveries, stock and orders without a single spreadsheet.- Livion reads supplier delivery notes and invoices and proposes the stock booking.
- Stock is tracked lot by lot, and low stock turns into a supplier order.
Restaurant
Host, waiters, kitchenBookings, floor, orders and bills, charged to the room when the guest is in house.- Online booking page, host stand and kitchen display in one system.
- Room charges posted to the guest’s folio in the PMS.
Saturday · the owner, in the car
Ask your hotel a question.
Get a straight answer. Nebbia is the assistant inside Livion. It reads your rooms, tickets, stock and bookings live and answers in plain words. It can act, but only after you confirm.
- Knows the morning before you do. Arrivals, rooms still dirty, open tickets, what is running out. Ask in the corridor on the phone, or with ⌘J at the desk.
- Does the next step, after a confirm. Opens the ticket, books the table, orders the stock. Every action shows a confirmation card first.
- Sees only what you see. Nebbia answers inside each person’s permissions. Housekeeping does not see purchasing prices.
Nebbia · assistant
NebbiaLive data · your permissions
Is anything blocking today’s arrivals?
Saturday · evening walkthrough
Livion automates what happens next.
Your PMS records what happens with the guest. Livion already knows your rooms, tickets, stock and shifts, so automations decide what should happen next. They read as plain sentences, with a name on every step.
One automation, one sentenceEvery step says who does it
When
an asset is reported broken
Only if
priority is High or Critical and the room isn’t already out of order
Then
create a maintenance ticket and ask front office to block the room
- Automatic
Livion does it immediately and records it. e.g. mark the room dirty on checkout
- Asks first
Livion prepares it; a named person approves before anything happens. e.g. send a supplier order
- Task for staff
Livion assigns it to a person and follows up. e.g. inspect the minibar before reselling
Livion Flow · activity
Activity · every run is a short story
Room safe · Room 310
RunningStart with ready-made automations.
Make them your own when you need to: turn one on in a minute, adjust the steps later, and let approvals land with the person who decides.
Monday · the week after
Nothing to rip out. Nothing to migrate.
Your PMSStays as it is
- Reservations
- Check-in and check-out
- Guest folio
LivionThe work behind the stay
- Rooms
- Tickets
- Stock
- Shifts
- Nebbia · Flow
Your team, on their phones
- Housekeeping
- Maintenance
- Purchasing
- Restaurant
- Front office
Works alongside the PMS you already use.
What each person sees on their phone.
Runs in the browser, no app to install. Each person sees their own department, in their own language.
TechnicianOpen tickets, filtered to mine, with the due date on each. 
Minibar roundRoom by room: what is short, what is done, in the order of the floor. 
HostTonight's arrivals with party size and table, tap to seat.
- Keep your PMS
Livion connects to it and runs the operation behind the stay. Tell us which PMS you use and we check the connection with you. Every module also works without a PMS.
Livion vs. a PMS- Start with one module
Fix one department first. Add the next when you are ready. You pay only for the modules you use.
How pricing works- Live in days, not months
Rooms come from your PMS or are generated in one step. Stock lists are imported by AI. Staff get an email invite and are working the same day.
Three typical setups.
A written quote within 1 business day. Livion is quoted per property: the modules you pick, the size of the property and the onboarding work. The quote includes the onboarding, in writing, so nothing turns up later.
The full house
A hotel with its own restaurant and warehouse.
Rooms, Maintenance, Warehouse, Restaurant · PMS connection · AI reading of delivery notes and invoices
Quote for this setupThe group
Several properties, one view for the management.
Each property keeps its own operation · Group managers compare across properties · Staff switch between properties
Quote for this setupGet a written quote
Tell us rooms, departments and PMS. The quote comes within 1 business day.
What hoteliers ask us first
Is Livion a PMS?
No. Reservations, rates, channels and check-in stay in your PMS. Livion runs the operation behind the stay: housekeeping, room assets, lost & found, maintenance, stock and the restaurant.
Which PMS does Livion connect to?
The connection covers stays, rooms, closures, housekeeping status and restaurant room charges. Tell us which PMS you use and we will tell you honestly where it stands. Every module also works without a PMS.
How long until the team actually uses it?
Rooms come from your PMS or are generated in one step, stock lists are imported, staff get an email invite. Reporting a problem is a photo and a sentence, so there is nothing to learn for that. The rest of the onboarding is scoped with you before you sign.
Does it work on the phone?
Yes. Livion runs in the phone’s browser, there is no app to install. Housekeeping and technicians use it in the corridor, managers at the desk.
Which languages does Livion support?
Italian, German and English. Each person picks their own, and emails to suppliers and guests go out in the recipient’s language.
What does Livion cost?
It depends on your property, the modules you pick and the onboarding. Tell us about your hotel and we send you a written quote within 1 business day. The three setups above show what is typically included.
Can we start with a single module?
Yes. Most hotels start with Rooms, Maintenance or Warehouse. When you add the next module, your rooms, suppliers, staff and permissions are already there.
Does Livion work for hotel groups?
Yes. Each property keeps its own operation, and group managers can see and compare all of them.
What is Nebbia?
The AI assistant built into Livion. Ask about arrivals, dirty rooms, tickets, stock or tonight’s bookings and it answers from live data. It can also open tickets, book tables or order stock, but only after the user confirms, and it only sees what that user’s role allows.
Where is our data?
Livion is operated from Freiburg, Germany, under the GDPR. Hosting region, backup and encryption details are part of the security documentation we share during your evaluation.
Monday · your hotel on the board
See your hotel in Livion.
30 minutes, no slides. We put your rooms on the board, show the PMS connection and let Nebbia answer questions about your operation.
- Your rooms and departments, not a generic demo
- An honest answer on your PMS
- A written quote afterwards, if you want one
Book a Livion demo
A short walkthrough with a specialist, tailored to your property. Choose a time that suits you.
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Three lines are enough: rooms, PMS, what hurts most.
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